For: UX Writer, Monetka 96
UX Writer — Fintech & Mobile Payments
UX writer with 9 years of writing inside software companies, most recently 2022 to 2026 on a payments app at Kestrel Pay. Wrote and maintained all of its in-app copy, covering onboarding, error states and push notifications, and kept the product's voice and tone guide. Works in Figma alongside product designers and rewrote the identity-verification flow with the design team. Earlier work in help-centre documentation and B2B content built the habit of interviewing engineers and turning the answers into plain English.
Skills, in the order the CV lists them
- UX writing & microcopy
- In-app copy for a payments app
- Onboarding copy
- Error states
- Voice and tone guides
- Figma
- Fintech
- Push notifications
First bullet under each job
- Kestrel Pay: Wrote and maintained all in-app copy for a fintech mobile payments app, including onboarding, error states and push notifications.
- Lumen Desk: Wrote 60+ help-centre articles for B2B customer-support software.
- Brightloop: Wrote product descriptions, newsletters and landing pages for online shops at an e-commerce agency.
What it told Sam, not the employer
Strong shot: Kestrel Pay covers almost every line of the listing (in-app copy for onboarding, payments and error states, the voice and tone guide, Figma, fintech), but the profile has no WCAG, content testing or researcher collaboration, no portfolio links to show, and the 2022–2026 stint only just meets the 4+ years of UX writing.
All 6 gaps it flagged
- No accessibility (WCAG) experience in the profile (nice to have)
- No content testing experience in the profile (nice to have)
- No stated work with researchers; the profile only mentions product designers
- UX writing tenure is 2022–2026, which sits right at the 4+ year minimum; the earlier 5 years were content writing and copywriting
- Fintech experience is in payments, not banking specifically, and the profile gives no user-scale figure to set against 2 million users
- No portfolio links in the profile, so the CV carries no selected work samples